Grosvenor Casino Review – Traditions Do Matter
You may have seen the name Grosvenor before – perhaps even on a big sign in your very own city. This is one of the leading land-based casino brands in the UK, their reputation built over more than 40 years. If you are looking for a reliable and safe online operator, then their instant play platform is the natural choice. You can look forward to the trademark Grosvenor quality, and you will be as secure as in any of their brick-and-mortar centres. The Welcome Bonus is not something to write home about, but on the other hand, the wagering requirements attached to it are among the least restricting you will find at any online casino.
- Safe and Reliable Operator
- Low Wagering Requirements
Stylish tables, bright lights, and an excellent grill to boot – forget about all that, we will be focusing on the online platform in our review. It is only natural that a leading brand like Grosvenor is trying to reach out to the online public, but managing a real casino and an internet platform are quite different. So, we have checked the Grosvenor online casino for you and you can read all about the game collection, the promotions, and the entertainment values in the next few paragraphs.
NetEnt Gaming and Excellent Live Casino
It is no big surprise that we will give a glowing recommendation for the Grosvenor Live Casino first. The operator has a huge land base with more than 55 centres, and they can use them liberally for their 24/7 live platform. Online customers can look forward to trained dealers, friendly chats, and stylish backgrounds. The RNG collection on the site is not among the largest, but unlike many operators, Grosvenor employ numerous software providers, including industry leaders NetEnt and Microgaming. Slots make the bulk of the selection, and aside from the well familiar NetEnt titles, you will find the best pickings from the catalogues of many other developers like IGT, Blueprint, and Openbet.
Over 250 Slots
The Grosvenor slot collection is very good, showcasing high quality all around. You will see many NetEnt products that are familiar to online gamblers worldwide. They are well-liked because of the modern graphics and innovative rules that keep you entertained as you spin. There are some branded slots like the one featuring the iconic Ted bear, but most of the games have original themes and have been handpicked by Grosvenor because of their proven popularity. Starburst, Gonzo’s Quest, Dolphins Pearl Deluxe, and the recent Sword of Destiny are some of the best titles to try out.
The Ted Slot
Megajackpots Wolf Run
StarburstFans of progressive jackpots will be rather pleased, as there are around 50 titles to choose from within an easy to find section on the Grosvenor site. Megajackpots are among the most popular, with Megajackpots Wolf Run and Siberian Storm Megajackpots chosen by our reviewers as their favourites. There is also Microgaming’s record-breaking Mega Moolah, but none of us have won £13 million yet! You will probably find some new hit titles on your own, as Grosvenor are focusing heavily on expanding their selection even further. All to all, slot fans are well catered for there.
Table Games and Live Casino
The Grosvenor Live Casino is without a doubt one of the highlights of their online platform. If you want to experience the wonder of a real casino from the comfort of your home, then this is one of your best options. You will be immersed in the Grosvenor style, with a nice selection of games and excellent dealers. However, we found the RNG table section somewhat lacking, especially compared to the Live Casino. There are few titles all around, and we expect more in terms of diversity from a leading operator like Grosvenor.
Roulette Choices: There are 4 roulette titles on offer at Grosvenor – Roulette, Classic Roulette, European Roulette, and Advanced Roulette. Each game is from a different software provider, so you will encounter various visual styles. We would recommend Advanced Roulette to you, as it combines NetEnt graphic quality with more flexible rules that will enhance your experience if you feel tired of the classic variants of the game.
Blackjack Games: You have five games of Blackjack, with the basics well covered, and some more original variants available for added fun. In Premium Blackjack you have the chance to choose any or all of the five seats available at the table, so you can play with up to five hands at once. In Blackjack Perfect Pairs there are side bets that add a completely new dimension to the game. However, there is still room for adding more titles to this section.
Poker Games: You get 7 Video Poker titles at Grosvenor, and we were well pleased with them. However, we would like to focus on the strong poker section of the casino, which offers enticing options for fans of both live and online games. There are many additional bonuses to be had there, with more than 10 variants of Poker, including Omaha and Texas Hold’em. You get the chance to compete against real players and to take part in different tournaments.
Live Games: The Live Casino at Grosvenor makes up for the relative lack of options in the RNG section with a large diversity and impeccable style. You can play Roulette, Blackjack, Baccarat, and several variants of Poker. There are many tables available, with trained dealers and a live chat option. The platform is provided by Evolution, the best software developer in this field, so you should expect smooth interface and fast loading times.
Bonuses and Promotions
The aim of Grosvenor Casino is to make you part of their family, so you can look forward to a lot of promotions and special offers. Where entertainment is concerned, the brand is famed for the complete package that it offers to its clients. Moreover, the terms of most promotions are quite flexible, which is a rare sight among online operators. Let’s have a look at what’s on offer, starting with the offer for new players.
Welcome Bonus for All Newcomers
Joining Grosvenor Casino can get you up a welcome bonus of up to £50. Here’s how it works. As soon as you register at Grosvenor and make your first qualifying deposit of £20, you’ll get a 100% match of up £20. Moreover, you’ll be eligible for additional £10 specific game bonus. What you have to pay attention to is that the extra £10 can be played on classic slots or live games, and you’ll have to decide.
| Casino | Welcome Bonus | Perks for uk players | Rating | Play Here | Terms |
|---|---|---|---|---|---|
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Grosvenor Casino
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Deposit £20, Play with £50 |
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Grab Your Bonus! | Full T&Cs apply. 18+ NEW CUSTOMERS ONLY. MIN DEPOSIT £20 (EXC PAYPAL). MAX BONUS £30, BONUS AMOUNT NON-WITHDRAWABLE, PLAYABLE ON SELECTED GAMES ONLY. 30X WAGERING FOR £30 BONUS. EXPIRES WITHIN 30 DAYS. MAX WIN £2,000.*T&CS APPLY GambleAware |
The welcome package is a treat for slot lovers as it allows them to enjoy their favorite games longer. This is a very good deal for new players, but, as with every online casino, there are certain terms and conditions attached to the bonus offer players should be a ware of. We’ll tell you more in a bit. But first – other promos.
Long Term Benefits
With Grosvenor being one of the top 10 online casinos in the UK, you can be sure of the reliability of the operator. The brand has been around for several decades, tailored specifically for the UK market. Thus, they would never try to cheat their customers in any way. If you join this online casino, you will become part of a network that already spans across the whole of the UK, with more than 55 centres in England, Scotland and Wales. As such, you will reap many benefits in the long run. You will find many other promotions at Grosvenor, as new offers often come daily – it would be a good idea to keep an eye out for the best deals.
Bonus Terms at Grosvenor Casino
As we already mentioned, Grosvenor offer some of the most flexible terms you will find at an online casino. Their aim is not to take your initial deposit money, but to keep you around for the long run. As such, you will have a very low wagering requirement, plus a rather generous 30-day deadline to fulfil it. You should keep in mind that it is quite possible you will be asked to provide some proof of identity after your registration. This is a common practice for all reliable online casinos since they are obliged by law to make sure that you are not under 18 years of age. The Netverify solution, which Grosvenor has been using since 2013, makes the process automated and rather efficient.
Wagering Requirements: Each of the three installments of the welcome package is tied to a minimum deposit of £20. So, make sure to make a deposit of £20 or more in order to qualify for the welcome bonus. Then, get ready to wager the bonus and the deposit 20x. In other words, you’ll have to wager the bonus 40 times. Make sure you complete all necessary wagering within 7 days of receiving the bonus.
Wagering Contribution: The wagering contribution is pretty straightforward, though fans of table games or live games will not like them. The bonus package can be used on classic slots only. There’s a list of slots that qualify, and some of them are exclusive to the casino. We strongly encourage you to get familiar with the list of slot games before claiming the bonus.
More Bonus Terms: You should always remember that trying to withdraw money from your account before you have fulfilled your wagering requirements will cause you to lose your bonus and any winnings associated with it. The maximum stake allowed while the bonus is active is £2. Note that wagers are taken from the active cash balance first and only then from the bonus balance.
Quality Software for Mobile and Desktop Gaming
Grosvenor offer games from many top quality software providers, so you will find different visual styles in their game collection. Some titles are behind the rest of the pack in the graphics department, but most games have been handpicked as the best products of companies such as NetEnt, Microgaming, IGT, Blueprint, Openbet, Realistic, Novomatic, and others. As such, you get smooth designs and easy-to-navigate software. You should keep an eye out for anything bearing the NetEnt logo, since they are one of the elite developers in the field, and you can be assured of the quality of their titles.
Instant Play and Mobile Gaming
The Grosvenor Casino platform is built for instant play, which means that it is only one click away. As expected from one of the top operators in the casino industry, there are no significant complaints about the way the platform runs – though we would like to see some improvements in the overall layout of the site, it can be hard to navigate from time to time. Not that it’s bad in any way – but with a brand as Grosvenor you can’t help thinking that they will exceed your expectations. We haven’t encountered any problems with game lagging, but the quality of the internet connection can be an important factor here.
- Unique Game Mix
- 40 Years in the Industry
- Low Wagering Requirements
The Grosvenor website is fully compatible with Android and Apple phones, and you can comfortably play the games in landscape mode. Almost all of the titles from the Instant Play platform are available there as well, though they tend to load somewhat slower. However, if you don’t like playing through your mobile browser, there are also Google Play and iTunes apps available for you. The casino is looking to expand the ways in which it can reach its customers, so there are constant improvements done in the mobile department.
Payment Methods and Withdrawal Policy
Grosvenor Casino accepts all the regular payment methods such as debit cards, e-Wallets, and Paysafe cards. You should keep in mind that when you decide to withdraw your winnings, you might be faced with net deposit limits – these are a set of rules which state that whatever funds are deposited with a particular card/e-wallet, must go back to that same card/e-wallet. In other words, it is best to deposit with the same method which you want to use for withdrawals.
- Debit cards
- E-wallets (Skrill, Neteller)
- Wire transfer
- Prepaid vouchers (Paysafecard)
When you decide to withdraw funds from your account, you get a list of possible options you could use – however, in the case of cards registered outside of the UK, or some UK Mastercards, it might not be possible to credit the funds. In that case, Grosvenor uses bank transfers, where there can be a tax of up to £5. The minimum amount you can withdraw is £10, and the only limitation is that you need to contact customer support if you wish to withdraw more than £15,000 in a single day. The withdrawal usually takes between 3 and 7 business days, as it needs to pass an internal security check. Usually, the casino processes withdrawal requests rather quickly, but during the bank holidays, the process often becomes a drag.
24/7 Customer Service
As most big operators, Grosvenor offer customer support even outside of business hours. You can contact them via e-mail, on a free UK phone (see number in the table below), or using LiveChat. Also, you could contact your local Grosvenor Casino, if there is one in your county. We would like to note that the layout of the site makes it a little hard to find the LiveChat link, and waiting times for a response can sometimes be annoyingly long. Overall, there is room for improvement. If you are impatient, most of your questions have been answered in the FAQ section.
A Long History of Entertaining You
Grosvenor Casino is part of the Rank Group, a British gambling company with traditions in the entertainment industry since the 1930s. Grosvenor Casino was officially established in 1970, but had actually been around for a bit longer under the names ‘County Clubs’, and later on – ‘Grosvenor Clubs’. It gradually grew into one of Britain’s favourite gambling brands, and since 2013 has been able to boast with the largest land-based casino network in the UK. In 2017, Grosvenor reported over 1.4 million customers and 7.7 million visits per year.
Grosvenor Casino are licenced by the United Kingdom Gambling Commission, as well as the Alderney Gambling Control Commission. As such, you can be assured that their reputation of reliability has sufficient cover. Customer data is protected by 128 SSL encryption, which ensures strict confidentiality. The operator is strongly involved in different social activities, having a close partnership with the Carers Trust, the UK’s largest charity for carers. Their parent company, the Rank Group, received IGA’s ‘Socially Responsible Operator of the Year Land Based’ award in both 2014 and 2015, while Grosvenor Casino were designated as ‘Casino Operator of the Year’ in 2013.
Points for Future Improvement
Even though we approve of what Grosvenor Casino have to offer, there are still some things that could be improved in the online platform. First off, the Instant Play website can use a redesign – the current version is rather good, but more is expected from a prestigious brand such as Grosvenor. Some operators offer impressive download platforms where navigation is much easier. Another con for some players would be the low Welcome Bonus. Even though the conditions are very flexible, the sum itself is not much, especially when you see offers such as the one at BetVictor. Last but not least, we would very much like to see some more titles added to the table and card game collections.
FAQ
Of course. Most titles have a demo play feature where you can check whether you will like the game without spending any money – but naturally, do not expect то earn any winnings!
No, Grosvenor Casino are browser-based. However, there are mobile apps for Android and Apple phones.
This depends on the payment method that you are using, but generally speaking, all withdrawals should be completed for between 3 to 7 business days. If your withdrawal is taking longer, you should contact the Grosvenor Customer Support, but do keep in mind that banking holidays don’t count as work days.